The five elements of the communication process

DUCT 001
COMMUNICATION SKILLS

ANSWER ALL QUESTIONS

1. Identify and explain the five elements of the communication process. (10 marks)
The five elements of the communication process are:
Context
Sender
Receiver
Message
Channel
Context is the environment in which communication takes place. It includes the physical setting, the social setting, the relationship between the sender and receiver, and the purpose of the communication.
The sender is the person who initiates the communication. The sender has a message that he or she wants to communicate to the receiver.
The receiver is the person who receives the communication from the sender. The receiver may be an individual or a group of people.
The message is the information that the sender wants to communicate to the receiver. The message may be verbal, nonverbal, or written.
The channel is how the message is transmitted from the sender to the receiver. The channel may be verbal, nonverbal, or written.

2. Describe with illustrations the SQ3R as an effective reading strategy. (10 marks)
The SQ3R reading strategy is an effective way to improve reading comprehension. It is a five-step process that involves surveying the text, asking questions, reading actively, reflecting on the text, and reviewing the material.
The first step in the SQ3R strategy is to survey the text. This can be done by skimming the text to get an overview of the content. Next, the reader should ask themselves questions about the text. These questions should be specific and focus on the main idea of the text. After asking questions, the reader should begin reading the text actively. This means paying attention to the content and trying to answer the questions that were asked. As the reader reads, they should take notes on key points. These notes will be helpful when reflecting on the text later.
The fourth step in the SQ3R strategy is to reflect on the text. This can be done by discussing the text with someone else or by writing a summary of the main points. Finally, the reader should review the material by re-reading the text and taking practice quizzes. The SQ3R strategy is an effective way to improve reading comprehension. By following the five steps of the method, readers will be able to better understand and remember the information in a text.

3. Discuss any five qualities of a good speaker. (10 marks)
Audience awareness-. Audience awareness is a critical quality for any good speaker. A speaker who is aware of their audience can adjust their language, tone, and approach to best fit the needs of their audience. This type of awareness allows a speaker to connect with their audience on a deeper level, fostering a more meaningful exchange. When a speaker is aware of their audience, they can better tailor their message. They can choose words and phrases that will resonate with their audience, and avoid those that will not. They can also adjust their delivery to better suit the needs of their audience. For example, a speaker who is addressing a group of students will likely speak differently than they would if they were addressing a group of business professionals. Audience awareness also allows a speaker to gauge the reaction of their audience and adjust accordingly. A speaker who is aware of their audience will be able to tell if their audience is engaged or bored, and can make changes to their delivery accordingly. This type of feedback is essential for a speaker to ensure that their message is being received as intended.
Ability to tell astory- A good speaker should be able to tell a story excitingly and engagingly. A story should have a beginning, middle, and end, and should be able to capture the audience’s attention and hold it until the end. A good storyteller should be able to paint a picture with words and make the listener feel as if they are right there in the story.
Ability to be succinct- A good speaker can deliver a message clearly and concisely. This allows the audience to understand the message and retain the information. A good speaker is also able to adapt the message to the audience and the situation. This ensures that the message is relevant and engaging.
Passion- A good speaker is someone passionate about their topic. They believe in what they’re saying and can convey that to their audience. This contagiousness helps to create an engaging and memorable experience for everyone involved.
Confidence- A good speaker is confident. They know their material cold and they believe in what they’re saying. This comes across to the audience, who will respond positively to a confident speaker and in control. A confident speaker is also not afraid to make eye contact, speak clearly, and project their voice. They know how to use their body language to their advantage, and they don’t fidget or pace. Instead, they stand tall and exude calm and control. Confidence is a quality that is essential for any good speaker. Without it, a speaker will come across as nervous and unsure, and their message will be lost.